Safety and Emergencies
The safety of Dog Adventures Northwest Contractors is paramount. Contractors are asked to keep the following things in mind when engaging in work for Dog Adventures Northwest.
- When out on the trail, carry a charged cell phone, water, layers for cold/rain, sunscreen for sunny days, a citronella spray such as SprayShield, and a small first aid kit.
- Be sure to always start and end services properly through Time to Pet at each pick-up and drop-off so that the Dog Adventures Northwest has a timestamped GPS pin of your location in the event of emergency.
- If you are going to be anywhere remote, be sure to let Dog Adventures Northwest know of your intended destination so that you can be found in the event of emergency.
- Carry a car safety kit with jumper cables, flares or reflective markers, a cell phone charger, chains, a flashlight, an emergency whistle, a large first aid kit, and spare water.
- Do not ever hesitate to leave a situation that feels unsafe when interacting with a client and/or in a client's home.
- Do not engage in arguments with any person you meet while on the trail. Work to de-escalate all conflicts and leave the area as quickly as possible.
- Do not use your cell phone for texting or emailing while you are driving unless you have voice-activated controls.
The safety of animals in Dog Adventures Northwest's care is also very important. Contractors are asked to keep the following things in mind when caring for animals as a representative of Dog Adventures Northwest.
- All Dog Adventures Northwest Contractors are required to take an animal first aid course every three years. Both VCA Northwest Animal Specialists and Dove Lewis have free classes that are offered periodically. (Note that because they are free and attendance is limited, they fill up quickly.) There are other fee-based online options as well.
- Transport the client dog to and from the Adventure location safely, using tethers, grates, crates, and/or dog restraint systems.
- Be sure to confirm that every animal is allergy-free by checking the pet's Time to Pet profile. In the event of basic food allergies, please supply an alternate treat. For complex allergies, the client can supply treats for their animal.
- Bring the following supplies on all adventures: high-value treats, bags for waste disposal, a leash for every dog, collar identification for every dog, a charged cell phone, citronella spray such as SprayShield, a small first aid kit, and fresh water when water is not readily available or is unsafe for the dogs to drink.
- Anticipate altercations before they happen. Carefully observe social situations and the body language of all animals in your care to ensure that all dogs are feeling safe and secure. Do not hesitate to leave any situation that feels unsafe for whatever reason.
- Take the following precautions when leaving dogs in vehicles during pick-up and drop-offs on hot or cold days:
- For outside temperatures between 70 degrees and 80 degrees Fahrenheit, dogs can be left in a locked vehicle with all windows open a minimum of three inches for no more than ten minutes; no car can be parked in direct sunlight; in the event that shaded parking is not available, all windows receiving direct sunlight must have reflective shades.
- For outside temperatures below 40 degrees Fahrenheit and above 80 degrees Fahrenheit, dogs can be left in a locked and running vehicle for no more than ten minutes with the air conditioning or heat on (Contractors will have a second set of keys).
- All dogs will be kept away from car controls via a secure a grate, crates, tethers, and/or dog restraint systems.
- All dogs will have access to water.
- A sign will be left in the window, listing the conditions inside the car, the Contractor's estimated time away from the car, and the Contractor's cell phone number.
- If a Contractor does not have air conditioning or heat in their vehicle, they will make specific and alternate plans with the client and the Dog Adventures Northwest Manager. Modifications may include meeting the client at the door if they are home at pick-up and drop-off; ensuring that dogs who live in downtown apartment buildings are the first pick-up and the last drop-off; bringing the dogs who are already in the Contractor's vehicle into the client's backyard while the Contractor is picking up or dropping off a dog; heating/cooling pads; reflective window coverings; extended screened windows; fans; and remote temperature monitoring. Note that brachycephalic dogs, puppies, and geriatric dogs, as well as those with dark and/or heavy coats, very short hair, and/or various medical conditions can be even more sensitive to temperatures and therefore may require additional precautions and closer attention.
IN THE EVENT OF ANIMAL INJURY OR EMERGENCY
Administer basic first aid to stabilize the animal. Remember that the sole purpose of first aid is address any problems that threaten the animal's health while in transit to a professional. Do not attempt to "fix" anything.
- Call the client. If the animal is stabilized, call the client's cell phone, tell them what happened, and let them know you would like to seek medical care. If there is an issue that can be resolved by the animal's own vet, a client may prefer this option, as they already have a relationship with their own vet, and the care will likely be significantly less costly. Allow the client to call the shots, if there is time to do so.
- Seek professional care. All vet information is stored in the animal's Time to Pet profile. Phone numbers and addresses of area emergency animal hospitals are below. Whether taking the animal to their own vet or to an emergency care facility, be sure to CALL AHEAD to make sure they are ready for your arrival.
- Call/text the Dog Adventures Northwest Manager. The Dog Adventures Northwest Manager can help with phone calls to vets and/or clients, and can help you follow all emergency procedures.
- Do not discuss finances or insurance with clients. Please leave all financial discussions for the Dog Adventures Northwest Manager. When speaking with the client, only discuss the immediate needs of the animal and a client's preference for care. If the client wishes to discuss money or the Dog Adventures Northwest waiver, ask them to contact the Dog Adventures Northwest Manager.
EMERGENCY ANIMAL HOSPITALS
All Contractors must have the following numbers and addresses readily accessible while caring for animals with Dog Adventures Northwest:
- Dove Lewis Emergency Animal Hospital (24-hour emergency care)
1945 NW Pettygrove Street, Portland
- VCA Southeast Portland Animal Hospital (24-hour emergency care)
13830 SE Stark Street, Portland
- VCA Northwest Veterinary Specialists (24-hour emergency care)
16756 SE 82nd Drive, Clackamas
- Tanasbourne Veterinary Emergency (24-hour emergency care)
2338 NW Amberbrook Drive, Beaverton
- Emergency Veterinary Clinic of Tualatin
8250 SW Tonka Street, Tualatin
- ASPCA Poison Control Hotline
- Pet Poison Helpline