The "Puppy Nanny" Service is outlined as follows on the Dog Adventures Northwest website:
In-Home puppy care with a licensed, bonded, and insured petsitter
Maintaining age-appropriate house manners
Management of undesirable behavior (jumping up, mouthiness, biting, destructive chewing, mounting, etc)
Structured rest times
Meal and/or meds if desired
Informational puppy material, including printable behavior logs
Photos of your puppy’s day
Love and snuggles
Puppy Nanny Expectations
Contractors agree to do the following when delivering the Dog Adventures Northwest Pet Sitting service:
Familiarize yourself with the Dog Adventures Northwest Puppy Resources page; read through all of the links, websites, and recommended books before starting work as a Dog Adventures Northwest Puppy Nanny.
Be at the client's home for the scheduled time unless specific alternate arrangements have been made with both the client and the Dog Adventures Northwest Manager.
In the event of anticipated lateness, alert the Dog Adventures Northwest Manager via text or phone call.
Start service through the Time to Pet app upon arrival.
Treat a client's home and property with care and respect at all times.
Behave in a professional manner at all times. Assume your behavior can be seen, heard, and recorded at any time while in or around a client's home.
Do not invite or allow any other people onto a client's property or in a client's home. This includes boyfriends, girlfriends, family members, friends, or any other person. The insured Dog Adventures Northwest Contractor is the only person allowed in a client's home and on a client's property. Failure to abide by this restriction will result in immediate termination of contract.
Do not allow any animals other than the client animals into a client's home unless specific arrangements have been made with both the client and the Dog Adventures Northwest Manager. This includes a Contractor's own animals or other Dog Adventures Northwest client animals
Do not transport animals in vehicles. The Puppy Nanny service is in-home and in-neighborhood only.
Take photographs of client dogs for the report card.
The Puppy Nanny Program is a care-based program provided by petsitters, as opposed to a training-based program, provided by trainers. This being said, however, Puppy Nannies should be consistent with whatever work the puppy’s parent is putting in to teach them good manners.
Ignore barking, biting, mouthing, jumping, etc and properly manage the pup’s environment to decrease undesirable behavior; set the puppy up for success.
Please do not reinforce a puppy for undesirable behaviors, like petting a puppy for jumping on you.
If an owner requests that you teach the puppy a new skill or drill their obedience skills, they should be referred to a training program.
Please do not attempt to teach skills and/or put skills on cue.
Print and fill out the Puppy Log for each puppy on days of Nanny service.
Supervise puppies 100% of the time. Do not leave them alone under any circumstances. Practicing with crates/tethers/x-pens etc. should only be performed to the extent that the puppy parents have already instituted — likely only for naps/meals. If the puppy is vocalizing in any of these situations for more than a few minutes, they should be referred to one of our training programs.
If you are watching the dog anywhere near meal time, ask for the kibble to be saved for you to use to entertain the dog. “Go bowless” and feed all meals with games like tossing treats for the dog to chase, scattering kibble to be found around the house, etc. If a dog is eating, do not pet them/touch them/loom over them, as that can create resource guarding. If a dog is not coping well with humans being around them while they’re eating, they need to be referred to one of the Dog Adventures Northwest training programs.
Absolutely refrain from positive punishment and negative reinforcement operant conditioning for any animal. This includes verbal corrections (“No!” etc), yelling, making loud noises, shaking cans, spraying dogs with a squirt bottle, pinching, poking, pushing, hitting, jerking or popping the leash, rolling dogs onto their backs, physically manipulating a dog into any position, and using electronic, pinch, or choke collars.
Follow all instructions from the client for animal care, including feeding, medications, and containment.
Follow all instructions from the client for home care, including security requests (ie locking doors and setting alarms), turning on/off lights, etc.
Dispose of all animal waste in the proper receptacle.
In the event of animal vomit, urine, or feces in the home, thoroughly clean the area.
Notify both the client and the Dog Adventures Northwest Manager if an animal appears sick or injured in any way, or if there has been a notable behavior change.
Notify both the client and the Dog Adventures Northwest Manager if any items in the home break, or if anything in the home appears to need repair.
Follow the standard operating procedures in the "Safety and Emergencies" section of the online trainer portal.
Stop service through the Time to Pet app upon departure.
Fill out a spell-checked and grammar-checked report card through the Time to Pet app once per night, including a write-up, photos, and answers to prompted questions.
Do not consume any of the client's food or beverages.
Absolutely refrain from alcohol, drug use, and cigarette smoking while in the client's home or on the client's property. Be completely sober from drugs and alcohol in the client's home and on the client's property.
Fill out the "Private Note" field on the client's Time to Pet profile and the "Trainer-to-Trainer Private Note" on each pet's Time to Pet profile with helpful information once you have gotten to know the clients and the dog(s).
When to Refer to a Dog Adventures Northwest Training Program:
if problem behavior in a puppy seems to get worse instead of better
if a puppy’s parents express frustration or talk about not knowing what to do about a puppy’s behavior
if a puppy’s behavior makes you feel “in over your head”
if you suspect a puppy’s behavior might be abnormal (extreme fear, extreme over-arousal, etc)