The "Pet Taxi" Service is outlined as follows on the Dog Adventures Northwest website:
pick-up and drop-off by a certified, licensed, bonded, and insured driver
Pet Taxi Expectations
Contractors agree to do the following when delivering the Dog Adventures Northwest Pet Sitting service:
Be at the pick-up and drop-off location on time, unless arrangements have been made with both the client and the Dog Adventures Northwest Manager.
In the event of anticipated lateness, alert the client and the Dog Adventures Northwest Manager via text or phone call.
Start service through the Time to Pet app upon pick-up.
Treat a client's home and property with care and respect at all times.
Behave in a professional manner at all times. Assume your behavior can be seen, heard, and recorded at any time while in or around a client's home.
Do not invite or allow any other people onto a client's property or in a client's home. This includes boyfriends, girlfriends, family members, friends, or any other person. The insured Dog Adventures Northwest Contractor is the only person allowed in a client's home and on a client's property. Failure to abide by this restriction will result in immediate termination of contract.
Do not allow any animals other than the client animals into a client's home unless specific arrangements have been made with both the client and the Dog Adventures Northwest Manager. This includes a Contractor's own animals or other Dog Adventures Northwest client animals.
Allow the client dog the chance to pee and/or poop before loading them up into a vehicle or returning them home.
Take photographs of client dogs for the report card.
Transport the client dog safely, using tethers, grates, crates, and/or dog restraint systems.
Carry a valid driver's license and current car insurance while driving with client dogs.
Manage undesirable behavior for all animals (resource guarding, leash reactivity, mouthiness, bullying, mounting, etc).
Absolutely refrain from positive punishment and negative reinforcement operant conditioning for any animal. This includes verbal corrections (“No!” etc), yelling, making loud noises, shaking cans, spraying dogs with a squirt bottle, pinching, poking, pushing, hitting, jerking or popping the leash, rolling dogs onto their backs, physically manipulating a dog into any position, and using electronic, pinch, or choke collars.
Follow all instructions from the client for home care, including security requests (ie locking doors and setting alarms).
Dispose of all animal waste in the proper receptacle.
Notify both the client and the Dog Adventures Northwest Manager if an animal appears sick or injured in any way, or if there has been a notable behavior change.
Notify both the client and the Dog Adventures Northwest Manager if any items in the home break, or if anything in the home appears to need repair.
Follow the standard operating procedures in the "Safety and Emergencies" section of the online trainer portal.
Stop service through the Time to Pet app upon drop-off.
Fill out a spell-checked and grammar-checked report card through the Time to Pet app once per night, including a write-up, photos, and answers to prompted questions.
Absolutely refrain from alcohol, drug use, and cigarette smoking while in the client's home or on the client's property. Be completely sober from drugs and alcohol in the client's home and on the client's property and while operating a vehicle.
Fill out the "Private Note" field on the client's Time to Pet profile and the "Trainer-to-Trainer Private Note" on each pet's Time to Pet profile with helpful information once you have gotten to know the clients and the dog(s).