The "Pet Sitting" Service is outlined as follows on the Dog Adventures Northwest website:
6pm to 8am care in your home with a licensed, bonded, and insured rewards-based pet sitter
An evening (leashed) neighborhood walk and a morning (leashed) neighborhood walk
Meals and medications
Ridiculous amounts of fun (and cuddles!)
Special requests (mail, watering plants, etc.)
Daily photos of your animal's adventures
Pet Sitting Expectations
Contractors agree to do the following when delivering the Dog Adventures Northwest Pet Sitting service:
Be at the client's home from 6pm to 8am unless specific alternate arrangements have been made with both the client and the Dog Adventures Northwest Manager.
In the event of anticipated lateness, alert the Dog Adventures Northwest Manager via text or phone call.
Treat a client's home and property with care and respect at all times.
Behave in a professional manner at all times. Assume your behavior can be seen, heard, and recorded at any time while in or around a client's home.
Do not invite or allow any other people onto a client's property or in a client's home. This includes boyfriends, girlfriends, family members, friends, or any other person. The insured Dog Adventures Northwest Contractor is the only person allowed in a client's home and on a client's property. Failure to abide by this restriction will result in immediate termination of contract.
Do not allow any animals other than the client animals into a client's home unless specific arrangements have been made with both the client and the Dog Adventures Northwest Manager. This includes a Contractor's own animals or other Dog Adventures Northwest client animals.
Walk client dogs for a minimum of twenty minutes every evening and every morning of service.
Walk the client dog for a minimum of twenty minutes for every midday let-out booked.
When walking client dogs, bring the following supplies: high-value treats, bags for waste disposal, a leash for every dog, collar identification for every dog, a charged cell phone, citronella spray such as SprayShield, a small first aid kit, and fresh water when water is not readily available or is unsafe for the dogs to drink.
Take photographs of client dogs for the report card.
If necessary, transport the client dog safely, using tethers, grates, crates, and/or dog restraint systems.
Carry a valid driver's license and current car insurance while driving with client dogs.
Manage undesirable behavior for all animals (resource guarding, leash reactivity, mouthiness, bullying, mounting, etc).
Absolutely refrain from positive punishment and negative reinforcement operant conditioning for any animal. This includes verbal corrections (“No!” etc), yelling, making loud noises, shaking cans, spraying dogs with a squirt bottle, pinching, poking, pushing, hitting, jerking or popping the leash, rolling dogs onto their backs, physically manipulating a dog into any position, and using electronic, pinch, or choke collars.
Follow all instructions from the client for animal care, including feeding, medications, and containment.
Follow all instructions from the client for home care, including security requests (ie locking doors and setting alarms), retrieving mail, watering plants, turning on/off lights, etc.
Dispose of all animal waste in the proper receptacle.
In the event of animal vomit, urine, or feces in the home, thoroughly clean the area and notify the client and the Dog Adventures Northwest Manager of the event.
Notify both the client and the Dog Adventures Northwest Manager if an animal appears sick or injured in any way, or if there has been a notable behavior change.
Notify both the client and the Dog Adventures Northwest Manager if any items in the home break, or if anything in the home appears to need repair.
Follow the standard operating procedures in the "Safety and Emergencies" section of the online trainer portal.
Start service and stop service through the Time to Pet app once per night of service. To lessen cell phone battery use, service does not need to be "started" through the Time to Pet app at the beginning of the service. Instead, Contractors may click "start service" and "stop service" in succession once per day.
Fill out a spell-checked and grammar-checked report card through the Time to Pet app once per night, including a write-up, photos, and answers to prompted questions.
Do not consume any of the client's food or beverages, with the exception of cooking oils, spices, and condiments.
Absolutely refrain from alcohol, drug use, and cigarette smoking while in the client's home or on the client's property. Be completely sober from drugs and alcohol in the client's home and on the client's property.
Fill out the "Private Note" field on the client's Time to Pet profile and the "Trainer-to-Trainer Private Note" on each pet's Time to Pet profile with helpful information once you have gotten to know the clients and the dog(s).
On the last day of service:
If a dog has become sufficiently dirty during your stay with them, hose them off using the client's spigot and hose (bathing is an "above and beyond" service, but often appreciated by clients)
leave the home as clean or (preferably) cleaner than when you arrived
start (and preferably finish and fold) a load of laundry with any used sheets, pillowcases, and towels
neatly fold any used blankets
remake the guest bed if time allows
wash all used dishes, dry, and put away
wipe down all kitchen and bathroom counters
remove any shed hair in the bathroom shower or on the bathroom counters/floor
sweep/vacuum/mop floors and rugs if necessary
put all furniture and home supplies in the exact location they were in when you first arrived
take out the trash
do a final and thorough sweep of every room to ensure you have not left anything behind, and that all messes have been thoroughly cleaned