The "City Adventure" Service is outlined as follows on the Dog Adventures Northwest website:
- Pick-up and Drop-off
- One full hour of active off-leash play at a local dog park with a licensed, bonded, and insured rewards-based dog trainer
- Off-leash recall practice (coming when called)
- Reinforcement of desirable behavior (sit, down, come, drop it, leave it, etc)
- Management of undesirable behavior (jumping up, resource guarding, leash reactivity, mouthiness, bullying, mounting, etc)
- Midday meal and/or meds if desired
- A towel-dried, clean-pawed, and happy pup
- Photos of your dog's adventures.
- A ratio of four or fewer dogs to one trainer
- Ridiculous amounts of fun
City Adventure Expectations
Contractors agree to do the following when delivering the Dog Adventures Northwest Country Adventure service:
- Pick up and drop off the client dog within fifteen minutes of the approximate pick-up/drop-off time or no more than fifteen minutes outside of the pick-up/drop-off window.
- Start service through the Time to Pet app upon arrival.
- Treat a client's home and property with care and respect. Behave in a professional manner at all times. Assume that your behavior can be seen, heard, and recorded at any time while in or around a client's home. Do not allow any persons other than yourself onto a client's property or in a client's home.
- In the event of anticipated or actual lateness, alert both the client and Dog Adventures Northwest via text or phone call.
- Send the client a brief text to tell them you have picked up their dog (if they are not home at pick-up).
- Transport the client dog to and from the Adventure location safely, using tethers, grates, crates, and/or dog restraint systems.
- Carry a valid driver's license and current car insurance while driving with client dogs.
- Engage in one hour of active adventuring at a Dog Adventures Northwest pre-approved location.
- Maintain the Dog Adventures Northwest ratio of four dogs to one human. This includes the Contractor's own dogs, and dogs in their care through other businesses.
- Bring the following supplies on all adventures: high-value treats, bags for waste disposal, a leash for every dog, collar identification for every dog, a charged cell phone, citronella spray such as SprayShield, a small first aid kit, and fresh water when water is not readily available or is unsafe for the dogs to drink. Optional items include a chuck-it or other fetch tools/toys.
- Keep all client dogs moving. Taking breaks is acceptable for the health of the dog, but breaks must be well-managed to limit undesirable behavior that arises out of boredom or idleness.
- Take photographs of client dogs for the report card.
- Actively practice recall using positive reinforcement training.
- Reinforce desirable dog behavior (sit, down, come, drop-it, leave-it, stay, etc.) using positive reinforcement and negative punishment operant conditioning.
- Manage undesirable behavior (jumping up, resource guarding, leash reactivity, mouthiness, bullying, mounting, etc).
- Absolutely refrain from positive punishment and negative reinforcement operant conditioning, either through training or management tools.
- Follow the standard operating procedures in the "Safety and Emergencies" section of the online trainer portal.
- Upon return to a client's home, towel-dry the dog's coat and clean the dog's paws; if a dog is sufficiently muddy, hose them off using the client's spigot and hose.
- Follow all drop-off instructions from the client, including feeding, medications, and containment, if requested by the client.
- Stop service through the Time to Pet app upon departure.
- Fill out a spell-checked and grammar-checked report card through the Time to Pet app upon departure, including a write-up, photos, and answers to prompted questions.
- If important information has been discussed with the client in person at pick-up or drop-off, or via text with the client at any time, sum up the information and enter it into the "Conversation" feed on the client's Time to Pet page.
- If handing the client dog off to another Dog Adventures Northwest Contractor, fill out the "Private Note" field on the client's Time to Pet profile and the "Trainer-to-Trainer Private Note" on each pet's Time to Pet profile with helpful information.
- Absolutely refrain from alcohol, drug use, and cigarette smoking while in the presence of clients and client dogs. Be completely sober from drugs and alcohol while in the presence of clients and client dogs.